Dear friends of PPI,

The World Health Organization’s QualityRights initiative needs your assistance in contributing to a good practice guidance document which will present information on community-based mental health services that promote human rights and the recovery approach.

Further information is contained below, but Tim Fadgen here at Public Policy Institute has been contributing to this set of training materials for WHO for the past couple of years and is keen to identify further examples from throughout the Pacific region to ensure these global materials are truly representative of international best practice in the area of community-based mental health services.

If you have further information to contribute, there is a link to a brief survey. Please feel free to share with your networks as well and to reach out to Tim at ( if you need any further information on this project.


The WHO QualityRights  initiative is working to improve access to quality mental health services globally and to promote the human rights of people with mental health conditions and psychosocial, intellectual, and cognitive disabilities.  As part of this initiative we are developing a good practice guidance document which will present information on community-based mental health services that promote human rights and the recovery approach.

We are contacting you to help us identify people-centered services that you are aware of, that operate without coercion, and that respond to people’s needs by promoting autonomy, inclusion in the community, and the involvement of people with lived experience at all levels of decision-making. This should include services that support people experiencing acute crises but that do not resort to force, coercion, involuntary admission and treatment or the use of seclusion and restraints.

By completing the questionnaire in the link at the bottom of this email, you will have the opportunity to submit up to five mental health services that you believe should be considered as a good practice.  By participating, you can contribute to shaping the future of mental health services.

Anybody who is involved in providing a service, has experience of using a service, or knows of a service is welcome to complete the questionnaire.

Please note that we are not looking for e-interventions, phone-based interventions, training programs, or services focused on advocacy and/or system reform.

We will close the first phase of the online consultation for Western Pacific Region countries on 22nd March 2019. These countries include Australia, Brunei Darussalam, Cambodia, China, Cook Islands, Fiji, Japan, Kiribati, Lao People`s Democratic Republic, Malaysia, Marshall Islands, Micronesia (Federated States of) Mongolia, Nauru, New Zealand, Niue, Palau, Papua New Guinea, Philippines, Republic of Korea, Samoa, Singapore, Solomon Islands, Tonga, Tuvalu, Vanuatu, Viet Nam.

For all other Countries, the first phase of the online Consultation will close on 30th June 2019

You can access the consultation survey here

Thank you in advance for your contribution.


Dr Michelle Funk
Coordinator, Mental Health Policy and Service Development (MHP)
Department of Mental Health and Substance Abuse,
World Health Organization
20 Avenue Appia, CH-1211 Genève 27
Tel: +41-22 791 3855

Twitter @MichelleFunk3



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